First time ever on that site...went on there looking for hotels for the
MSU @ Minny game in Minneapolis.
For those that don't know, Hotwire categorizes the hotels by the # of stars in a particular region and they don't tell you which hotel you are staying in until AFTER you book. Anyway, I figured I'd give Hotwire a shot and requested a 3 star hotel in the University of Minnesota region...Hotwire said it would be $54/night for a "DoubleTree, Holiday Inn, or similar." I figured either one of those types of hotels would be fine for $54/night!!! They ended up putting me in some POS Ramada (See Link Below) that has awful reviews and is not near anything!!
I called Hotwire to complain and try to cancel literally 10 minutes after I booked, and the customer service rep started bitching at me and said they would not refund my money even though their description was misleading. I proceeded to let her know that this was the worst customer service experience I've ever had and that I would never give them my business again. Anyone else have issues with these ******s at Hotwire?
In the end, I should have known $54/night was too good to be true, lesson learned I guess...
Ramada | Minneapolis Minnesota Hotel | Minneapolis, MN 55413 | Near Francis A Gross Golf Course - 1.5km/1 mile, Har Mar Theaters - 3.2km/2 miles & Rosedale Mall - 3.2km/2 miles