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06-25-2009, 06:31 PM
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#1 (permalink)
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 250+ posts
Join Date: Jun 2008
Location: Madison, WI
Posts: 401
 #25 Blair White
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Hotwire.com is a POS!!!
First time ever on that site...went on there looking for hotels for the MSU @ Minny game in Minneapolis.
For those that don't know, Hotwire categorizes the hotels by the # of stars in a particular region and they don't tell you which hotel you are staying in until AFTER you book. Anyway, I figured I'd give Hotwire a shot and requested a 3 star hotel in the University of Minnesota region...Hotwire said it would be $54/night for a "DoubleTree, Holiday Inn, or similar." I figured either one of those types of hotels would be fine for $54/night!!! They ended up putting me in some POS Ramada (See Link Below) that has awful reviews and is not near anything!!
I called Hotwire to complain and try to cancel literally 10 minutes after I booked, and the customer service rep started bitching at me and said they would not refund my money even though their description was misleading. I proceeded to let her know that this was the worst customer service experience I've ever had and that I would never give them my business again. Anyone else have issues with these ******s at Hotwire? 
In the end, I should have known $54/night was too good to be true, lesson learned I guess...
Ramada | Minneapolis Minnesota Hotel | Minneapolis, MN 55413 | Near Francis A Gross Golf Course - 1.5km/1 mile, Har Mar Theaters - 3.2km/2 miles & Rosedale Mall - 3.2km/2 miles
Last edited by kluegs17; 06-25-2009 at 06:34 PM.
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06-25-2009, 06:33 PM
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#2 (permalink)
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 10,000+ posts
Join Date: Sep 2001
Location: Grand Rapids
Posts: 16,891
#14 Brett Swenson
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Dude, it's just a hotel. What did you expect for $54??
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06-25-2009, 06:35 PM
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#3 (permalink)
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250+ posts
Join Date: Jun 2008
Location: Madison, WI
Posts: 401
#25 Blair White
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Quote:
Originally Posted by J T
Dude, it's just a hotel. What did you expect for $54??
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It's not about the money...it's about the principle. They completely misled me in their description of what a 3 star hotel was.
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06-25-2009, 06:39 PM
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#4 (permalink)
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 2,500+ posts
Join Date: Jul 2007
Location: Chicago
Posts: 2,602
#14 Brett Swenson
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Quote:
Originally Posted by kluegs17
It's not about the money...it's about the principle. They completely misled me in their description of what a 3 star hotel was.
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For the Badger game in Minny in October, we got the Westin downtown for $117 from hotwire. I'm pleased with that.
__________________
"I, Gary Parrish, swear on everything I own -- including my iPod, portable GPS and hundreds of thousands of Marriot points -- that I will never leave Wisconsin unranked in the preseason as long as Bo Ryan is coaching with his NCAA tournament streak intact. It'll never happen again. Never. Ever. There's no sense in annually being wrong about the same thing."
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06-25-2009, 06:40 PM
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#5 (permalink)
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Walk-On
 500+ posts
Join Date: Mar 2005
Posts: 684
#1 Kalin Lucas
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No offense, and btw I agree with you, but I don't see how you can complain when they tell you up front that you won't be able to see what hotel you are actually booking until you give them money. I checked out that site and Priceline years ago, and wouldn't do it for that very reason. Don't you think there's a reason they won't tell you what hotel you are getting? It's Like buying a Bag of Crap from Woot.
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06-25-2009, 06:42 PM
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#6 (permalink)
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10,000+ posts
Join Date: Sep 2001
Location: Grand Rapids
Posts: 16,891
#14 Brett Swenson
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Quote:
Originally Posted by kluegs17
It's not about the money...it's about the principle. They completely misled me in their description of what a 3 star hotel was.
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 It's a Ramada. It's not like they put you in a dumpy Motel 6.
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06-25-2009, 06:43 PM
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#7 (permalink)
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2,500+ posts
Join Date: Nov 2005
Location: Small town called Fresh Whoopin On Yo Ass
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Ken Mannie
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Is Ramad a low brand? I've been in some pretty good Ramada's. The one in Kalamazoo comes to mind. They seemed on par with the Marriotts, Sheratons, Hiltons and Hyatts we usually stay in. On par with that crappy ass Ritz-Carlton in Dearborn too.
__________________
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THE MORE I TRAIN, THE STRONGER I GET.
THE STRONGER I GET, THE WEAKER THEY SEEM.
THE WEAKER THEY SEEM, THE EASIER THE GAME.
THE EASIER THE GAME, THE GREATER MY THREAT.
THE GREATER MY THREAT, THE MORE ATTENTION I DRAW.
THE MORE ATTENTION I DRAW, THE TOUGHER THEY PLAY ME.
THE TOUGHER THEY PLAY ME, THE MORE I TRAIN!
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06-25-2009, 06:49 PM
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#9 (permalink)
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2,500+ posts
Join Date: Jul 2007
Location: Chicago
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#14 Brett Swenson
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Quote:
Originally Posted by Big Doug
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This one is good too:
Priceline and Hotwire Forum
__________________
"I, Gary Parrish, swear on everything I own -- including my iPod, portable GPS and hundreds of thousands of Marriot points -- that I will never leave Wisconsin unranked in the preseason as long as Bo Ryan is coaching with his NCAA tournament streak intact. It'll never happen again. Never. Ever. There's no sense in annually being wrong about the same thing."
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06-25-2009, 06:50 PM
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#10 (permalink)
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10,000+ posts
Join Date: Nov 2006
Location: Breslin Center
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#22 Isaiah Dahlman
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Quote:
Originally Posted by Styles G Shmooth
Is Ramad a low brand? I've been in some pretty good Ramada's. The one in Kalamazoo comes to mind. They seemed on par with the Marriotts, Sheratons, Hiltons and Hyatts we usually stay in. On par with that crappy ass Ritz-Carlton in Dearborn too.
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I think you're thinking of Radisson.
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06-25-2009, 06:51 PM
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#11 (permalink)
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2,500+ posts
Join Date: Nov 2005
Location: Small town called Fresh Whoopin On Yo Ass
Posts: 3,310
Ken Mannie
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Quote:
Originally Posted by Big Ten Referee
I think you're thinking of Radisson.
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Oh yeah. Ramada sucks.
__________________
West Michigan Force
2006 Mid-Continent Football League Champions
2006 Minor League Football National Champions
http://www.westmichiganforce.com
THE MORE I TRAIN, THE STRONGER I GET.
THE STRONGER I GET, THE WEAKER THEY SEEM.
THE WEAKER THEY SEEM, THE EASIER THE GAME.
THE EASIER THE GAME, THE GREATER MY THREAT.
THE GREATER MY THREAT, THE MORE ATTENTION I DRAW.
THE MORE ATTENTION I DRAW, THE TOUGHER THEY PLAY ME.
THE TOUGHER THEY PLAY ME, THE MORE I TRAIN!
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06-25-2009, 06:51 PM
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#12 (permalink)
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Walk-On
500+ posts
Join Date: Mar 2005
Posts: 684
#1 Kalin Lucas
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Quote:
Originally Posted by Big Doug
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 When I was doing my research, I think I went to this site. Good info about how they inflate the ratings, etc..
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06-25-2009, 06:52 PM
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#13 (permalink)
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Walk-On
500+ posts
Join Date: Mar 2005
Posts: 684
#1 Kalin Lucas
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Quote:
Originally Posted by Styles G Shmooth
Oh yeah. Ramada sucks.
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06-25-2009, 06:54 PM
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#14 (permalink)
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2,500+ posts
Join Date: May 2006
Location: Atlanta
Posts: 4,740
#23 Draymond Green
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I recently asked for a 4 star in Lexington on Hotwire. $56/night. What hotel? Downtown Hyatt Regency. BAM
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06-25-2009, 06:55 PM
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#15 (permalink)
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 5,000+ posts
Join Date: Nov 2004
Posts: 5,547
#8 Kirk Cousins
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Quote:
Originally Posted by kluegs17
First time ever on that site...went on there looking for hotels for the MSU @ Minny game in Minneapolis.
For those that don't know, Hotwire categorizes the hotels by the # of stars in a particular region and they don't tell you which hotel you are staying in until AFTER you book. Anyway, I figured I'd give Hotwire a shot and requested a 3 star hotel in the University of Minnesota region...Hotwire said it would be $54/night for a "DoubleTree, Holiday Inn, or similar." I figured either one of those types of hotels would be fine for $54/night!!! They ended up putting me in some POS Ramada (See Link Below) that has awful reviews and is not near anything!!
I called Hotwire to complain and try to cancel literally 10 minutes after I booked, and the customer service rep started bitching at me and said they would not refund my money even though their description was misleading. I proceeded to let her know that this was the worst customer service experience I've ever had and that I would never give them my business again. Anyone else have issues with these ******s at Hotwire?
In the end, I should have known $54/night was too good to be true, lesson learned I guess...
Ramada | Minneapolis Minnesota Hotel | Minneapolis, MN 55413 | Near Francis A Gross Golf Course - 1.5km/1 mile, Har Mar Theaters - 3.2km/2 miles & Rosedale Mall - 3.2km/2 miles |
That place looks like a dump. 
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06-25-2009, 06:57 PM
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#16 (permalink)
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2,500+ posts
Join Date: Jul 2007
Location: Chicago
Posts: 2,602
#14 Brett Swenson
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Quote:
Originally Posted by Touchdown MSU
That place looks like a dump. |
Yeah, I lived there for almost 2 years and I can't really picture where that place is.
__________________
"I, Gary Parrish, swear on everything I own -- including my iPod, portable GPS and hundreds of thousands of Marriot points -- that I will never leave Wisconsin unranked in the preseason as long as Bo Ryan is coaching with his NCAA tournament streak intact. It'll never happen again. Never. Ever. There's no sense in annually being wrong about the same thing."
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06-25-2009, 07:14 PM
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#17 (permalink)
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250+ posts
Join Date: Jun 2008
Location: Madison, WI
Posts: 401
#25 Blair White
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Quote:
Originally Posted by Touchdown MSU
That place looks like a dump. |
Thanks for easing my pain! Looks like I will be calling my credit card company to put a "STOP PAYMENT" on this one...
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06-25-2009, 07:15 PM
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#18 (permalink)
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Walk-On
10,000+ posts
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Posts: 10,307
#1 Kalin Lucas
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Quote:
Originally Posted by kluegs17
Thanks for easing my pain! Looks like I will be calling my credit card company to put a "STOP PAYMENT" on this one... |
This is the best option. I've had good luck with Hotwire but I've heard of this happening before. Just complain to the credit card company and they'll deal with it.
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06-25-2009, 07:32 PM
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#19 (permalink)
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 1,000+ posts
Join Date: Apr 2002
Location: Nordeast Minneapolis
Posts: 1,514
#23 Draymond Green
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You should have booked one of the hotels I recommended in the thread last night.
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I hate Illinois Nazis.
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06-25-2009, 07:32 PM
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#20 (permalink)
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Walk-On
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Join Date: Apr 2005
Location: Not East Lansing.
Posts: 3,854
#1 Kalin Lucas
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If you're gonna do this, don't start lower than a 4 star. You are out of your mind if go after a 3 star.
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Signature Member of the Kalin Lucas Fan Club
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06-25-2009, 07:39 PM
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#21 (permalink)
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250+ posts
Join Date: Jun 2008
Location: Madison, WI
Posts: 401
#25 Blair White
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Quote:
Originally Posted by Oj
You should have booked one of the hotels I recommended in the thread last night.
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I am going to do that right now and put a stop payment on this hotwire deal. I should've listened to tRCMB in the first place!
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06-25-2009, 07:39 PM
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#22 (permalink)
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5,000+ posts
Join Date: Mar 2003
Location: East Lansing
Posts: 5,045
#23 Javon Ringer
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Priceline lists it as a 3 star. So does Expedia. Pictures don't look that awful either, and it's in the location Hotwire says it will be at.
Unsupported Browser
Sounds like you're bitching at hotwire for your total lack of research. The whole concept of Hotwire is you don't know what exactly you get, just general. If they told you exactly what you got, why wouldn't everyone book through them for $54/night? 
Hotwire has always been nice to me.
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06-25-2009, 07:47 PM
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#23 (permalink)
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Walk-On
1,000+ posts
Join Date: Oct 2001
Location: Fognl
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Seriously, considering that it's near downtown, this doesn't look THAT bad to me for $54:
__________________
"They could have won four or five straight titles with this current nucleus if Dumars didn't pass up three of the top-eight young assets in the league with that pick. As it stands, they're going to struggle to win two. That's why I believe that, other than Bowie-over-MJ, that was the most damaging draft-day decision of the last 20 years. And anyone who says otherwise is crazy." - Bill Simmons of ESPN.com on 2/20/06 on the Pistons drafting Darko
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06-25-2009, 07:54 PM
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#24 (permalink)
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1,000+ posts
Join Date: Sep 2004
Location: SF Bay Area
Posts: 1,526
Mark Hollis
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I use Hotwire a lot 15-20 times a year and love it but I generally do not book 3 star hotels. I am not sure what your expectations were but, to be fair, Hotels.com and Expedia both list this as a 3 start hotel and Travelocity even goes so far as to list it as a 4 star. So maybe your idea of what constitutes a 3 star hotel isn't in line with the travel industry's definition.
hotels.com - Ramada, MN
Expedia - Ramada MN
Ramada Plaza Minneapolis - Minneapolis hotel details from Travelocity
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Big jobs usually go to the men who prove their ability to outgrow small ones.
-- Theodore Roosevelt
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06-25-2009, 07:56 PM
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#25 (permalink)
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1,000+ posts
Join Date: Aug 2008
Location: Colorado
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I've never had a bad experience, and in fact have received some great deals. As others mention, do your research. You can usually figure out what hotel it is. . Going 4 star is a good suggestion too.
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